What happens if I enter my PIN incorrectly?

If you enter your PIN incorrectly three times, your PIN will become blocked. This security measure is put in place to keep fraudsters from trying to guess your PIN should the chip card become lost or stolen. If you remember your PIN after it has been blocked, contact customer service at 1-877- 778-4762. Select 1 from the menu to connect with an operator who will help you unblock your PIN. You will be asked to provide your account number and assigned activation code, which is the last four digits of your PSU ID number. Once your PIN is unblocked, you may use your card normally.