FAQ - Frequently Asked Questions

A Goods Confirmation is an online acknowledgement indicating the goods or services on a Purchase Order have been delivered/fulfilled by the supplier.

A Goods Confirmation assists with properly processing invoices. Failure to create a Goods Confirmation results in a delayed payment to the supplier.

The shopping cart creator is the automatic default. However, a substitute may be assigned (DOCX).

Submit a Goods Confirmation after inspecting a delivery to ensure the quantity matches the Purchase Order.  Since SIMBA doesn’t know when an order is received to send a systematic notification via email, shoppers must be proactive to document the quantity delivered as soon as the order is filled. 
 
*All Shop OnLion free text purchases regardless of the dollar amount, and Lion Marketplace purchases with a total value greater than $5k require a goods confirmation.

Login Shop OnLion to complete a Goods Confirmation.

• View the SIMBA goods confirmation demo and practice simulation.
• Find orders requiring a goods confirmation.

Download directions to Cancel a Goods Confirmation (DOCX).