FAQ - Frequently Asked Questions

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Payment

Goods Confirmation

A Goods Confirmation is an online acknowledgement indicating the goods or services on a Purchase Order have been delivered/fulfilled by the supplier.

A Goods Confirmation assists with properly processing invoices. Failure to create a Goods Confirmation results in a delayed payment to the supplier.

The shopping cart creator is the automatic default. However, a substitute may be assigned (DOCX).

Submit a Goods Confirmation after inspecting a delivery to ensure the quantity matches the Purchase Order.  Since SIMBA doesn’t know when an order is received to send a systematic notification via email, shoppers must be proactive to document the quantity delivered as soon as the order is filled. 
 
*All Shop OnLion free text purchases regardless of the dollar amount, and Lion Marketplace purchases with a total value greater than $5k require a goods confirmation.