Amazon Business

Shopping on Amazon Business is as simple and user friendly as As an added benefit, you will have immediate access to:

  • Automatic tax exempt purchasing on items sold by LLC and participating 3rd party sellers
  • Business Pricing and quantity discounts on millions of items
  • Access to a specialized business only Customer Service team at 888-281-3847
  • P-Card holders must sign into their Amazon Business account using the email, no personal emails are permitted.
  • Anyone purchasing from Amazon on behalf of Penn State must do so via an Amazon Business account
  • The only allowable method of payment in the Amazon Business account is a University Purchasing Card
  • Moving forward, no personal card reimbursements will be allowed for Amazon purchases
  • Penn State employees who purchase office and janitorial supplies through General Stores should continue doing so in order to garner exclusive pricing, direct billing, and free delivery.  Amazon should only be used when products are not available through Lion Marketplace.

For questions or to request a new Amazon Business account, please contact [email protected]

Amazon Business FAQ

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Through Amazon Business you will have access to all items available on the standard site, plus additional business-specific items and millions of items offering lower business pricing and quantity discounts.   Penn State Purchasing is enabling you to make the right buying decisions for your business needs.

To request a new Amazon Business account, send a request to [email protected]. Access Amazon Business by clicking the link directly from the registration email you receive. The first time you access Amazon Business, you will be prompted to create an Amazon Business account. Use your email address and PSU Lifetime password.

If you are unsure of how to activate your account or use Amazon Business, please contact Amazon at 888.281.3847 for assistance or you can watch the accompanying videos to Get started with Amazon Business.

I previously used my email address to register for a verified Amazon Business account.
If you previously used your email address to register for a verified Penn State Amazon Business account, you will need to de-register that account. All previous, stand-alone, Amazon Business accounts will be consolidated under the new, centralized account. Visit to complete the de-registration process before accessing Amazon Business for the first time.

The central Penn State Amazon Business Account must be used for business purchases only, in accordance with our purchasing policies.  The Penn State Purchasing will have access to all purchasing history made through the centralized Amazon Business account.

No, moving forward if you are going to make a purchase on Amazon it must be through Penn State’s central business account and the payment method must be via your P-Card. If you do not have a P-Card please contact your Financial Officer.  Once you have your card you are eligible to get invited to the Amazon Business account to begin shopping and will want to contact [email protected].

No, you are not permitted to use your personal Prime membership for University business purchases.

Sales tax may be applied to items purchased from non-Amazon sellers. If your item is sold or fulfilled by Amazon, you can request a tax refund directly from Amazon by calling customer service at (888) 281-3847. If you purchased your item from a 3rd party seller, go directly to Orders, find your order in the list, and click Contact Seller. Please give the seller two business days to respond.

Amazon Business Customer Service can be reached at 888- 281-3847.

We value your input! We want to hear what’s working well and what you would like to see improved. Email your feedback to [email protected].